Server Management

In today’s distributed, server environments, your clients need a reliable, flexible, high-performing IT infrastructure. On top of all this, your clients expect that you must do more with less since resources are stretched and budgets are constrained. And on-call service and support aren’t sufficient any more to maintain your clients systems at their highest efficiency—you require proactive monitoring and upgrading to manage the costs, increase quality, mitigate risks, and improve agility. In short, the management of the networks and systems has become a critical business function for your clients —one that must be prioritized and approached strategically in order to provide them with long-term success.

Server Management Services for MSP's and Other Value Added Resellers

Quatrro offers Remote Server Management Services that are backed up by consistent monitoring of the client's server for load, performance, and security. Our in-house experts can install the applicable software updates immediately after their release, and take care of all the technical issues related to your client's server.

We ensure that the server dedicated to your client remains safe, secure and always connected to the Internet. Our security experts are fully equipped to manage secure server environment by using firewalls, data backup and technical expertise.

Our Services include:

  • Server monitoring for performance, availability and capacity
  • Application Performance Management
  • AV / Patch Updates, Asset & Inventory Management
  • Disaster Management and IT Business Continuity Management

Key Benefits for Your Clients:

  • 24/7/365 proactive monitoring
  • Availability, performance & fault monitoring for server computing infrastructure
  • NMS implementation using SNMP and WMI
  • Automated reporting & alerts for fault and threshold breach & utilization
  • Automated monitoring of critical services, i.e., Web, FTP, DNS, DHCP etc

Quatrro Value Proposition for Managed Service Providers:

  • Increase ARPU and Customer Satisfaction
  • Decrease cost of support for your products (Level 1 to Level 4).
  • Extend service offering to increase retention and stickiness
  • Provide On-Demand 24/7 services with high Quality-of-Service (QOS)
  • Monetize Out-Of-Scope issues while reducing costs
  • Increase customer touch points
  • Private label premium support services at $0 cost
  • Strengthen relations and the loyalty of your customers

Server Management Services – Service Descriptions



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