Desktop & System Management

Managing today’s desktop environments and planning for future needs requires a wide range of skills and capabilities to troubleshoot, resolve and plan. Over-burdened IT staff and unreliable workstations can seriously impact your client’s bottom line. Most resellers and MSPs do not have the comprehensive support needed to keep their clients businesses operational. Quatrro’s Desktop Management Services provides VARs with the resources and services you need to support high availability.

Desktop Management services from Quatrro is an easy, rapidly deployable solution designed to help you deploy, update and manage the desktops of your clients.

Key Service Offerings include:

• Monitoring: Availability, Performance & Capacity
• Asset and Patch Management
• Pro-active Maintenance
• Software Deployment
• Remote Control (Attended and Non Attended)
• Antivirus Management
• Software License Management

Key Benefits for Your Clients

• Configuration of Web based Windows Desktop Management solution to manage desktops of the entire organization from a central location

• Automation of the entire Desktop Management Lifecycle
• Effective Patch Management
• Timely Software Deployment
• Asset & Power Management

Quatrro Value Proposition for Managed Service Providers

• Increase ARPU and Customer Satisfaction
• Decrease cost of support for your products (Level 1 to Level 4)
• Extend service offering to increase retention and stickiness
• Provide On-Demand 24/7 services with high Quality-of-Service (QOS)
• Monetize Out-Of-Scope issues while reducing costs
• Increase customer touch points
• Private label premium support services at $0 cost
• Strengthen relations and the loyalty of your customers

Desktop Management Services – Service Descriptions

Market your own brand while we provide you with all the support and services you require!